Tommy Varden Ltd. operates a 30-day money back guarantee for its products. If you are not completely satisfied with your purchase you can return it to us within 30 days of purchase unused and in its original packaging for a full refund or replacement, whichever you prefer. Please ensure you follow our returns procedure – in the first instance call our returns line on the local rate number 091-765747 to obtain your return authorisation number and details on how to return your product.
Postage will have to be paid by consumer when returning any product. In the event of delivery refusal, or our couriers are unable to deliver a parcel, carriage is non-refundable on all orders.
Please be aware a restocking charge of 25% will apply to the following:
- Special orders such as large quantities of non-stock items.
- Special orders of heavy-duty equipment such as refrigeration.
Please note all spare parts are non-refundable.